Booking

We take pride in providing a safe, comfortable, and well-maintained space for all our guests. Please review and adhere to the following policies to ensure a smooth and enjoyable stay.

Check-In & Identification:

  1. Check-In Time: Initial check-in is available from 11:00 AM to 5:00 PM on the day of arrival. Guests must check in during this time unless prior arrangements have been approved by management.
  2. Identification Requirement: A valid, state-issued ID is required upon check-in for all guests listed on the booking. The IDs must match the names provided in the booking request.
  3. No Third-Party Bookings: We do not accept third-party bookings. The person making the reservation must be present at check-in and stay for the duration of the booking.
  4. Starter Supplies- To get you started, we provide a starter kit of essential supplies (hand soap & body soap, shampoo & conditioner, paper towels & toilet paper) at the beginning of each stay. Once these supplies are used up, guests are responsible for restocking their own.  
  5. Linens & Towels- Each unit comes with two sets of sheets, two towels per guest,hand towels & kitchen towels. For stays longer than 30 days, guests are expected to wash their own linens and towels as needed for regular cleanliness.  
  6. Kitchen Amenities Notice- Please note that the rooms are not equipped with ovens or cooktops. However, we do provide toasters, microwaves, and toaster ovens for your convenience. These appliances can be used for light meal preparation and snacks during your stay.  

Stay Agreement & Occupancy Rules:

  1. No Parties & Visitor Policy- Parties are strictly prohibited.  The number of guests must not exceed what is listed on the booking. Any unapproved overnight guests found on the property will result in the immediate cancellation of the stay without refund. Guests may have up to two (2) visitors whom are not staying overnight.
    • Overnight visitors must be registered with the property owner before staying. Visitors are welcome but remain the responsibility of the registered guest. The guest agrees to hold the property owner harmless for any issues arising from their visitors. Guests are also responsible for any damages caused by their visitors.
  2. No Smoking Policy- Smoking (including cigarettes, marijuana, and vaping) is strictly prohibited in the units, on the balcony, in the courtyard, and along the front of the building. Violations will result in a charge for smoke damage mitigation, including professional cleaning to remove odors.
  3. Lease Requirement: All stays require a signed lease agreement outlining the move-in and move-out dates. This must be completed before or at check-in.  A criminal background check and credit report will be utilized for any stays longer than 30 days. 
  4. Maintenance & Reporting Issues- To ensure a high-quality stay, guests must immediately report any defects, broken furniture, cleanliness issues, or non-working items to management. This allows us to address concerns promptly. Refunds will not be issued for issues that were not reported in a timely manner, were caused by the guest, or are outside of the owner’s control.
  5. Laundry Facilities- There is no on-site laundry available. Laundry facilities are located a short walk from the building for guest convenience.
  6. Responsible Use of Resources- Guests are expected to conserve electricity, water, and air conditioning by turning off appliances and lights when not in use.  Air conditioning & heating units are on a 4-hour timer and will automatically shut off after extended use to prevent excessive energy consumption. Some ‘smart’ features are implemented throughout the building to turn off lights, recirculate hot water on demand, and conserve energy.
  7. Accessibility & Stairway Notice- All units are located on the second story and are only accessible via an outdoor staircase. While the stairs have slip-resistant surfaces, they may become wet during rain. Please use caution when ascending or descending. This property is not wheelchair accessible and may not be suitable for guests with mobility limitations. By booking, guests acknowledge and accept these conditions.
  8. Upstairs Balcony Use- The upstairs balcony is designated for the use of guests and staff only. While there is limited seating available, we kindly ask that guests using these seats be considerate of noise levels and maintain a respectful distance from others in the shared space. Enjoy your time on the balcony while being mindful of fellow guests’ comfort. Thank you for your cooperation!
  9. Outdoor Storage Policy– Guests may not store personal items outside of their private rooms, including on the balcony or any outdoor areas. This includes but is not limited to plants, décor, doormats, furniture, or personal belongings. Any unauthorized items left outside will be removed.
  10. Animal Policy- Please note that some guests may have approved animals during their stay. All animals must be approved by management, and guests with animals are responsible for ensuring their animals are well-behaved and do not disturb other guests. Please see our “Guest Animal Policy” for details. 
  1. No Parties & Visitor Policy- Parties are strictly prohibited.  The number of guests must not exceed what is listed on the booking. Any unapproved overnight guests found on the property will result in the immediate cancellation of the stay without refund. Guests may have up to two (2) visitors whom are not staying overnight.
    • Overnight visitors must be registered with the property owner before staying. Visitors are welcome but remain the responsibility of the registered guest. The guest agrees to hold the property owner harmless for any issues arising from their visitors. Guests are also responsible for any damages caused by their visitors.
  2. No Smoking Policy- Smoking (including cigarettes, marijuana, and vaping) is strictly prohibited in the units, on the balcony, in the courtyard, and along the front of the building. Violations will result in a charge for smoke damage mitigation, including professional cleaning to remove odors.
  3. Lease Requirement: All stays require a signed lease agreement outlining the move-in and move-out dates. This must be completed before or at check-in.  A criminal background check and credit report will be utilized for any stays longer than 30 days. 
  4. Maintenance & Reporting Issues- To ensure a high-quality stay, guests must immediately report any defects, broken furniture, cleanliness issues, or non-working items to management. This allows us to address concerns promptly. Refunds will not be issued for issues that were not reported in a timely manner, were caused by the guest, or are outside of the owner’s control.
  5. Laundry Facilities- There is no on-site laundry available. Laundry facilities are located a short walk from the building for guest convenience.
  6. Responsible Use of Resources- Guests are expected to conserve electricity, water, and air conditioning by turning off appliances and lights when not in use.  Air conditioning & heating units are on a 4-hour timer and will automatically shut off after extended use to prevent excessive energy consumption. Some ‘smart’ features are implemented throughout the building to turn off lights, recirculate hot water on demand, and conserve energy.
  7. Accessibility & Stairway Notice- All units are located on the second story and are only accessible via an outdoor staircase. While the stairs have slip-resistant surfaces, they may become wet during rain. Please use caution when ascending or descending. This property is not wheelchair accessible and may not be suitable for guests with mobility limitations. By booking, guests acknowledge and accept these conditions.
  8. Upstairs Balcony Use- The upstairs balcony is designated for the use of guests and staff only. While there is limited seating available, we kindly ask that guests using these seats be considerate of noise levels and maintain a respectful distance from others in the shared space. Enjoy your time on the balcony while being mindful of fellow guests’ comfort. Thank you for your cooperation!
  9. Outdoor Storage Policy– Guests may not store personal items outside of their private rooms, including on the balcony or any outdoor areas. This includes but is not limited to plants, décor, doormats, furniture, or personal belongings. Any unauthorized items left outside will be removed.
  10. Animal Policy- Please note that some guests may have approved animals during their stay. All animals must be approved by management, and guests with animals are responsible for ensuring their animals are well-behaved and do not disturb other guests. Please see our “Guest Animal Policy” for details. 

Guest Responsibility for Cleanliness & Damage: 

  1. Regular Cleaning & Trash Disposal- To maintain a clean and pest-free environment, guests are expected to regularly take out trash and clean their unit as it becomes dirty.  Failure to do so may result in damage to furniture or linens, for which the guest will be held responsible.
  2. Plant Care Responsibility: Guests are responsible for watering the plants in the unit at least once per week. Failure to properly maintain plants may result in additional charges.
  3. Guests must use all furniture, fixtures, and appliances for their intended purpose and take reasonable precautions to keep the unit clean. Regular cleaning of cookware, appliances, floors and, linens will prevent staining or permanent damage to the unit.  Guests will be held responsible for any damage or excessive cleaning required due to misuse or neglect, including:
    • Stains or damage to furniture, rugs, or linens
    • Damage requiring repainting or patching of walls
    • Scratches or damage to floors or tile
    • Mildew and hard water stains in shower and on water fixtures 
    • Misuse of fixtures that results in breakage or malfunction
  4. Chemical & Hair Dye Restrictions- Guests may not use hair dye or harsh chemicals that could stain or damage sinks, tile, countertops, or other surfaces. Any damage caused by improper chemical use will be charged to the guest.
  5. Electrical Usage & Overloading Circuits- Guests must use only appliances that are appropriate for the circuit capacity. Plugging in high-power appliances (such as portable heaters or high-powered cooking devices) may cause electrical issues. Guests will be responsible for service calls, damages, or disruptions caused by overloading circuits.

Noise & Neighborhood Notice

  1. Please be aware that the units are located along a main street, and road noise may be heard, particularly during business hours. Additionally, the units are situated above a restaurant with an outdoor dining area in the central courtyard. Guests are solely responsible for researching the neighborhood, including its location, safety, and amenities prior to booking.
  2. Business hours for the restaurant are typically Wednesday to Sunday, from 11:00 AM to 9:00 PM. Guests should consider this when booking, as some noise from both the street and restaurant may be present during these times.
  3. Rural Location & Insects- The property is located in a rural area, and small insects such as spiders may occasionally be seen inside or outside the units. This is not considered a defect and does not qualify for a refund.
  4. Noise Policy- All guests have the right to peaceful enjoyment of the property. Please keep noise levels reasonable at all times, especially during quiet hours (10 PM – 8 AM). Excessive noise, loud music, or disruptive behavior may result in penalties, including cancellation of the stay without refund.

Property Oversight & Security:

  1. On-Site Management: Our management team is present daily to ensure the safety, security, and comfort of all guests. Guests must comply with property rules and respect other occupants.
  2. Security & Monitoring Policy- For the safety and security of all guests and property, the premises are monitored by security cameras in the following areas:
    • Parking Lot: Security cameras monitor the parking area; however, management assumes no liability for damage, theft, or loss of vehicles or personal belongings. Guests park at their own risk.
    • Stairwells & Common Areas: Cameras are installed in each stairwell for guest safety.
    • Outdoor Courtyard & Balcony: The restaurant’s outdoor courtyard and the upstairs balcony are monitored by security cameras.
    • Upstairs Room Entrances: Cameras provide a view of the doors to upstairs rooms. Cameras do not capture interior views and cannot see through any windows.  All windows have working blinds or curtains that the guest may close during their stay.

Additionally, each unit is equipped with a Minut sensor that monitors noise levels and cigarette smoke to help maintain a comfortable environment for all guests. These sensors do not record audio but will alert management if excessive noise or smoking is detected.  By booking, guests acknowledge and consent to the presence of these security and monitoring devices. Failure to adhere to these rules may result in the cancellation of your stay without a refund. By booking, guests acknowledge and agree to these policies.

Checkout Procedures

To ensure a smooth transition for the next guest, we ask that you follow these checkout steps before departure:

  • 🧳 Remove all personal belongings
  • 🗑️ Take out all trash and empty the fridge
  • 🛋️ Return all furniture & decor to its original place
  • 🧼 Light cleaning of major surfaces, including wiping spills or any buildup of dirt
  • 🔒 Ensure all doors and windows are locked before leaving
  • 💡 Turn off all lights and appliances (except the fridge)
  • 🛏️ Place used towels in one pile and leave bed linens on the bed

Thank you for helping us keep the space clean and welcoming for all guests! 🌟🙏

Guest Animal Policy

We love welcoming guests and their furry companions! If you’re bringing an animal, we’d greatly appreciate a heads-up before your arrival so we can provide extra blankets and sofa covers to keep our space cozy and clean for everyone. Below is our animal policy to ensure a smooth stay for all guests.

Pets vs. Service Animals/Emotional Support Animals (ESA)

In California, Service Animals and Emotional Support Animals (ESA) are treated the same under state law, but there are important distinctions from pets. While we welcome all animals within the guidelines below, please review the following rules carefully:

  • Pets require a $150 fee per pet.
  • All animals (Pets, Service Animals, and ESA) must be under guest control at all times, housebroken, and well-behaved.
  • The guest is responsible for any damage caused by their animal.
  • Misrepresentation of a pet as a Service Animal is illegal. If we discover fraud, we will report it to the authorities, and the guest will be evicted without a refund.

Animal Conduct & Expectations

All animals on the property must:

  • 🐾 Be under guest control at all times
  • 🚫 Be housebroken (potty pads and diapers are not allowed)
  • 🐶 Never be left alone in the unit without prior approval
  • 🚷 Stay out of off-limits areas as designated by the host
  • 🦴 Not enter shared spaces (hallways, balconies, etc.) unless harnessed, leashed, or tethered
  • 💉 Be fully vaccinated, with proof of current vaccinations provided upon check-in

Undisclosed Animals & Verification

If a guest arrives with an undisclosed animal, the building manager may ask the following two questions:

  1. “Do you require your animal because of a disability?”
  2. “What work or task has the animal been trained to perform?”

If the guest does not answer these questions, we will treat the animal as a pet, and applicable pet fees and deposits will be due immediately. If the guest refuses to pay, their reservation will be canceled.

Thank you for your cooperation—we’re excited to host you and your well-behaved animal!

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